Shipping policy
Shipping Policy
Effective Date: 09.02.2025
At Plaingames, we aim to deliver your orders quickly and securely. Below are the details of our shipping process.
1. Shipping Methods & Delivery Times
- Standard Shipping: 2 - 8 business days
- Express Shipping: 1 - 4 business days
Note: Delivery times may be affected by holidays, weather, or unexpected delays.
2. Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. Free shipping available for orders over $99.99.
3. Order Processing Time
Orders are processed within 2 - 3 business days. You will receive a confirmation email with tracking details once your order is shipped.
4. Tracking Your Order
Once shipped, you will receive a tracking number via email. You can use this to monitor your delivery status.
5. Lost, Delayed, or Damaged Packages
- If your order is lost or significantly delayed, contact us at Plaingamesclothing@gmail.com for assistance.
- If your package arrives damaged, notify us within 5 days for a resolution.
6. International Shipping & Customs
For international orders, customs fees or import duties may apply, which are the responsibility of the customer.
For any shipping-related inquiries, contact us at Plaingamesclothing@gmail.com.